contract
1. Nature of the contract
This contract governs the sale by FUSTCOM S.L. to the customer (understood to be person or legal body with whom fustcom.com signs any contract for the purchase-sale of its products) and the latter purchases the product specified on the invoice from FUSTCOM S.L. CONTRACT is understood to be the purchase-sale operation as defined in this document. PRODUCT or ITEM is understood to be the merchandise being purchased.
2. Availability and prices
We provide all the latest information available on our products. We assume no responsibility for any error whether typographic or mathematic that may appear our website. This does not imply that the article is available at the time of purchase.
3. Shipments
The shipping costs will be added to the total price (resulting from the sum total of all articles purchased on the order). If it is an order for several products, whenever possible, we will attempt to group them in a single shipment provided this does not cause excessive delay in delivery. The shipping costs will be calculated on a case by case basis depending on the destination, volume and weight and, if so requested, you will be informed of these costs before shipment takes place.
4. Cancellations and returns
Orders may be cancelled at no cost before shipment becomes effective. If notification of cancellation is received once the package has been shipped, it will be considered as a return.
Products may be returned up to 15 days after reception. Shipping costs will be charged to the customer. The amount of the purchase will not be refunded, but may be used for another purchase. Naturally, the above excludes returns derived from an error committed by us, or a defect in the product. In this case, FUSTCOM S.L. will exchange the defective product for another one and accept the costs of return and re-shipping. If the product cannot be exchanged, the amount will be refunded.
In the event of a return, please contact us on 93 795 17 52 or send an e-mail to fustcom@fustcom.com
5. Payment
Payment for purchases made in Spain will be made as cash on delivery.
Payment for purchases made from any other country will be by bank transfer on confirmation of the order. The account number will be provided by mail when placing the order.
6. Security and confidentiality
In compliance with the stipulations of Organic Law 15/1999, dated 13 December, for Protection of Data of Personal Character, when a customer places an order, their personal data, address and information related to the terms of payment, will be included in our database, only used to process the order and send information about offers and services that could be of interest to our customers.
FUSTCOM S.L. guarantees the confidentiality of the data provided by our customers, as the personal data requested is always strictly limited to that required. Fustcom S.L. agrees not to use the said data for any purpose other than that agreed and, under no circumstances, to transfer or sell them to third parties. The data will be stored in the Fustcom S.L. database.
In any case fustcom.com customers may exercise their rights of access, rectification, cancellation and opposition at any time by writing to our e-mail address fustcom@fustcom.com